Italy - Tezza SRL is one of our valued dealers. Luca Pallavicini is the president of the company for 25 years, which was founded in 1969 by Mr. Roberto Tezza. The company consists of 35 employees, plus 15 people who work for them indirectly.
Tezza operates all over Italy and have around 3,500 customers that they've been serving for 40 years. The company is based at two locations: the main office where they perform administrative tasks and another area where the warehouse is located. Luca tells: "The partnership with Vencomatic Group began six years ago. It started with a small service on a farm, and from there it became more and more and the collaboration started to grow. We initially had two employees responsible for the Vencomatic Group part, whereas today we have six people".
Tezza owns an organised warehouse with an electronic application. With a 24-hour service for both Prinzen and Vencomatic, Tezza operates all over the country. Luca continues his story: "I see a positive future because the first generational change has taken place, Davide Tezza has joined the company, the son of Mr. Roberto. Also my two sons, Giacomo and Guglielmo joined".
Analysis, design, installation and control are the key words of Tezza. With a team of dedicated technical specialists, they focus on the customer and their specific needs. The installation of each system is studies and installed according to the technical needs. Customer service is a high priority for Tezza. Before, during and after the purchases or installations, they provide customer support. The support is designed to increase the level of customer satisfaction. Thanks to a well-stocked warehouse, Tezza can ensure continuous availability of products and can provide spare parts and support the necessary preventive maintenance activities. Qualified support throughout the entire product life cycle is therefore possible.